Privacy policy

Last updated

Bluebird Detailing collects the minimum needed to do the work: your name, contact details, vehicle information, and service address. That information is used to schedule and perform your detail, to follow up about your booking, and for nothing else.

Online booking runs through Urable, whose handling of your data is governed by its own privacy policy. Payments are processed by the payment provider shown at checkout; we do not store card numbers.

We do not sell or rent your information. We share it only with the service providers that run our bookings, payments and marketing, and only for those purposes. That includes our marketing agency, which keeps a copy of quote requests to measure which ads and pages bring in customers, and Google Ads, which receives a scrambled (hashed) copy of the email and phone number on a quote request so it can tell us whether an ad led to it.

This site uses analytics to understand which pages are useful, and Google Ads measurement to see which ads lead to quote requests, bookings and calls. When you arrive from one of our ads, the phone number shown may be a Google forwarding number that rings us directly, so the call can be counted.

To ask what we hold about you or to have it deleted, email franky@bluebirddetailing.com and we will sort it out.